Image of a concerned woman sitting at a desk, looking shocked while staring at her laptop. The background features a modern design with light blue and orange colors, representing frustration or surprise, possibly related to a Pinterest account suspended issue.

Pinterest Account Suspended? Here’s What To Do.

Uh-oh, is your Pinterest account suspended? Don’t worry, we’ve got you covered! Having your account suspended can feel overwhelming, especially when you’ve spent tons of time on creating content for it to connect with your audience and drive traffic to your website. But here’s the good news: most suspensions can be resolved. With the right steps and a little patience, you can often get your account reinstated and learn how to avoid future suspensions. Let’s walk through the process to get you back to pinning in no time!

Mary Lumley - Pinterest Expert
Hi! I’m Mary Lumley. Thanks for dropping by!

Need help with this Pinterest stuff?

We’re here for you! Let’s talk.

Need help with this Pinterest stuff?

We’re here for you! Let’s talk.

Hi! I’m Mary Lumley
Pinterest Specialist for eCom & Travel

Why was your Pinterest account suspended?

The first step in resolving a suspension is understanding why it happened. Pinterest suspends accounts for a variety of reasons, most of which stem from violations of Pinterest Policies & Guidelines. Here are some of the most common causes:

  1. Violation of Community Guidelines: Pinterest has rules about acceptable content. Anything inappropriate, misleading, or harmful could lead to suspension.
  2. Overuse of Automation Tools: Using unapproved bots or scheduling tools can trigger a red flag. Check out approved tools in the Pinterest Marketing partner directory.
  3. Copyright Infringement: Pins that use unlicensed images or copy someone else’s content without attribution can land you in trouble.
  4. Unusual Account Activity: Spikes in activity, like too many pins or follows in a short time, can look suspicious to Pinterest’s algorithms. Check if any of your highly popular pins have been stolen by someone – are they being re-directed by another Pinner to a spammy site or a site that has nothing to do with your business?

Immediate Steps to Take When Your Pinterest Account is Suspended

1. Check Your Email

When Pinterest suspends an account, they’ll send an email to inform you. Search your inbox for subject lines like “Account Suspension” or “We’ve Taken Action on Your Pinterest Account.” This email will provide insight into why your account was suspended and whether it’s temporary or permanent.

2. Visit the Pinterest Help Center

Pinterest’s Help Center is the go-to resource for suspended accounts. Go to Account Suspension where you’ll find instructions on how to appeal your suspension.

3. Submit an Appeal

If you believe the suspension was a mistake submit an appeal. To do this:

  • Go to the Account Suspension and follow the steps to submit an appeal request
  • Write a clear, polite message that includes:
    • Your account username or email address.
    • Acknowledgment of any potential errors (if applicable).
    • A request for clarification or reactivation.

A good appeal is concise but demonstrates that you’re taking the issue seriously. Be professional, even if you feel frustrated.

How long does it take to resolve an account suspension?

On average, Pinterest responds to appeals within 5–10 business days, though this can vary depending on the complexity of the case. If your account isn’t reinstated after 10 days, consider following up with a polite email to their support team.

Best Practices to Prevent Future Suspensions

By taking proactive steps and being intentional about how you use the platform, you can protect your account and create a more engaging experience for your audience. Here are some best practices to keep your account safe and thriving:

Post consistently, not excessively

Pinterest loves active users, but there’s a fine line between consistency and spamming. Focus on a steady schedule, like pinning a handful of high-quality pins daily, instead of bombarding the platform with dozens at once. Use tools like Tailwind or Pinterest’s native scheduler to plan ahead and keep things balanced.

Avoid unauthorised automation tools

Automation can save time, but only when done right. Stick to Pinterest-approved scheduling tools like Tailwind, and steer clear of bots or scripts that can mimic spammy behaviour. Remember, Pinterest’s algorithms are smart enough to flag suspicious activity.

Avoid Misleading Content

Be transparent in your pin descriptions, landing pages, and links. If you’re promoting a product, make sure users land on a page that delivers exactly what the pin promised. Misleading or “clickbait” pins can quickly erode trust with both users and Pinterest.

Always use original, quality content

Pinterest is all about inspiration and discovery. Make sure your pins stand out with visually stunning, original images or videos that align with Pinterest’s creative best practices. Pin original content whenever possible – Pinterest prefers new content. Even if you are publishing an old post again, make it “new”. Change the image, title and description, so that it is 100% unique.

Stay on top of Pinterest’s policies

Pinterest occasionally updates its policies, so it’s important to stay informed. Bookmark Pinterest’s Pinterest Policies & Guidelines and check in periodically. Awareness of the latest rules and restrictions, including restrictions on certain types of content such as eating disorders, porn, sales of alcohol, firearms, and more, can prevent accidental missteps.

FAQ – Blocked Pinterest Accounts

If your account is reinstated, all your content should still be there. Unfortunately, if your appeal fails, you’ll lose access to those pins.

Yes. Any active ad campaigns will be paused during a suspension.

Stick to Pinterest’s rules, avoid automation tools, and maintain steady, authentic activity.

Regularly check Pinterest Analytics for unusual activity or spikes that could indicate trouble. Spikes in activity, like too many pins or follows in a short time, can look suspicious to Pinterest’s algorithms. Check if any of your highly popular pins have been stolen by someone – are they being re-directed by another Pinner to a spammy site or a site that has nothing to do with your business?

Conclusion

No one enjoys having to deal with a Pinterest suspension, but the good news is that it’s often something you can fix. By identifying the cause, submitting a clear and polite appeal, and following best practices, you can usually get things back on track. Be prepared for a bit of a wait—resolution times can stretch beyond five days, depending on the situation.

In most cases, if the suspension was due to a misunderstanding, Pinterest will lift the block once they’ve reviewed your appeal. That said, if Pinterest is a key traffic driver for your website, sticking to the guidelines we’ve outlined can save you some major headaches, and maybe even a few sleepless nights. Better safe than sorry!

Let us handle the pinning for you!

Feeling overwhelmed or simply don’t have the time to implement these tips yourself? No worries—we’ve got you covered! Our team of Pinterest experts can take these strategies off your plate and manage your Pinterest marketing for you. We’ll handle everything from content curation to engagement, ensuring your brand stays active and visible while you focus on what you do best. Ready to elevate your Pinterest game without lifting a finger? Let’s chat!

Let us handle the pinning for you!

Feeling overwhelmed or simply don’t have the time to implement these tips yourself? No worries—we’ve got you covered! Our team of Pinterest experts can take these strategies off your plate and handle everything from content curation to engagement, ensuring your brand is active and visible while you focus on what you do best. Let’s chat!

One of the best agency client relationships I have had!

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“They developed and designed a suite of ads that solve problems for each target audience to garner clicks and engagement back to our site to deliver sales. Mary and the team were so insightful when it came to Pinterest and it was a pleasure to work with them”
Simon Marmot
Chief Marketing, Advertising & Strategy Director

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Image of a concerned woman sitting at a desk, looking shocked while staring at her laptop. The background features a modern design with light blue and orange colors, representing frustration or surprise, possibly related to a Pinterest account suspended issue.

Mary Lumley – Pinterest Marketing for eCommerce & Travel / Pinterest Account Suspended? Here’s What To Do.